08 numbers
Call record on Small Business Telephone System
Having a record of your calls is always precious for businesses of any size. It is considered as to be the most reliable medium on the basis on which you can make your business decision. Call record is important because it can measure the effectiveness of an advertising campaign, identify the peak times for inbound calls, etc. This information also enables you to increase your enquiries, save money on advertising and marketing, plan you staffing and improve your customer service. The non geographic number (0800 uk numbers, 0844, etc) enable you to view comprehensive and detailed real-time call Statistics for all inbound calls to your numbers.
The answered call report gives you the call record of each of your incoming call in breakdown manner i.e. you can view data as daily, weekly or monthly report. The report even tells you about the number calls made by each number, duration of each call, average volume of calls, etc. The data record will be viewed in the following manner:
• Date
this field shows the date of any particular incoming call (dd:mm:yyyy)
• Time
this field shows the exact time when the incoming call was received (hh:mm:ss)
• Caller CLI
shows the telephone number of the callers
• Caller Location
shows the town, country or mobile network that your caller is dialing from
• Destination
this field shows the destination of where your number is routed to
• Duration
this field shows the duration of the each call incoming call
• Cost
this field calculates the cost of the incoming call, if you have freephone number (0800 numbers) attached to your system.